Beginning in November, holiday content demand reaches a high among consumers. They’re seeking the perfect holiday party appetizers, decorations, gift ideas, and more. How does your brand help answer the demand? It’s time to go beyond one or two simple “Happy Holidays” posts. Consumers are looking for more integrated, relevant holiday content. During the holidays consumers are looking for solutions. How can you make their lives less stressful, during the most wonderfully stressful time of the year?
During the holidays, consumers are more open and actually seeking brand messages. They spend more on goods and services and seek more branded content because of it. This is not just to the time to sell with them, but forge stronger relationships with them. You need to use the holidays as a time to sell, but also to retain. You can do this by just not offering solutions, but offering conversations about solutions.
Here are a few tips to help your brand do more with your holiday content this year.
- Create User Generated Content Lists
Ask your community what common problems they have during the holidays and how your products or services help. Then compile a list, jazz it up, and share it back with your community. Consumers love relatable content as well as tips from people just like them. Be sure to add in a few of your own secret brand tips and tricks as the cherry on top of the holiday cake.
- Showcase a Unique Use of Your Product
Is there a special way consumers can use your product during the holidays to make their lives easier? Showcase that. If you’re not aware of any, ask your community. If your business offers services, give a discount on relevant services that will help your target. The holidays are a time when the ordinary becomes extraordinary. Turkey is just turkey in May. During Thanksgiving, turkey is a peace offering, a thank you, an “I love you” during dinner. Translate that extraordinary appeal to your brand and products.
- Add to or Create Memorable Traditions
During Thanksgiving, Christmas, and New Year’s Eve, there are certain traditions that almost all Americans partake in some form or another. How does your brand fit into those traditions? How can your brand shake up those traditions to make them more exciting? And even better what fun traditions can be created around your brand?
Always remember to make your content relevant to the platform and time. It’s better to push out content related to the holidays outside of the home earlier in the month and then content related to in the home closer to Thanksgiving and Christmas.
When you’re driving how often do you look at billboards and ads on buses? The answer is, probably more than you think. Why? Advertisers still purchase this space for their brands because they still work. If you’re stuck at a red light you’re going to look around and take the time to read the billboard on the side of the road. Same if you’re waiting on your train and your train has been turned into a cold Coors® light train.
A few years ago, Coors Light Beer brought their signature mountains to trains all over Chicago. The brand was showcasing how their cans turn blue when they’re cold and ready to drink. What better city to showcase their cold technology than the Windy City. The train artwork was accompanied by print ads inside the trains and train stations. Consumers were immersed in the message and the brand during their daily commute. It was effective because the average train commuter takes 2-4 trips per day for work or school.
I remember riding the train when I lived in Chicago. You are on for 15-30 minutes and to keep yourself occupied you read the various advertisements if you don’t have a book or your phone is dying. It’s an easy way to pass the time. This is great news for brands! Consumers are actually willingly take time to read and digest your message. With this, they’re more likely to consider your brand and hopefully purchase.
The best way to ensure these old schools vehicles are effective is to place them at the center of a larger integrated campaign. Coors Light had digital surround to amplify the campaign and make sure it had greater reach than Chicago. Your brand should have a social and digital overlay. This will get you greater reach and impressions for your campaign message. Make sure creative is consistent and the brand messages are clear across all channels and vehicles.
The great thing about these vehicles is that they are cheaper than some digital and social executions. This gives your brand the opportunity to customize messages for different markets. Place the city name on the billboard and buses or the sports team. The more relevant, recognizable and relatable the marketing the more your target audience will notice and acknowledge it. To answer the question we began with, yes, old mass marketing vehicles still work. Follow the tips above and your ads will go further. Make the campaign relevant to the timing, platforms, and audience.
In 2015, your event marketing will not be successful without a digital component. The digital aspect can come alive in the form of a branded hashtag where consumers can post pictures, allowing attendees to register via social media, or sharing content during or after the event. Your brand should be using Instagram, Snapchat and Twitter for event marketing. Yes, Facebook is still relevant and great for an overall social campaign, but these platforms offer unique event benefits. Keep Facebook as the cherry on top of your cake. When the three aforementioned platforms are used creatively and as a part of a larger, integrated campaign the results will exceed your previous event executions. Here are a few tips how you can begin using these platforms to enhance your next event.
This app can be used in a variety of promotional ways for your event including contests for free access and generating greater awareness. Create a branded event hashtag and ask your followers to post pictures to it for a chance to win entry for them and their friend. You get them to spread your event message to all of their followers by doing this. You also have the ability to tag your promotional images with popular/trending hashtags to gain more interest. Be sure your brand is a fit if you’re going to use a popular hashtag. There are millions to choose from.
The platform allows brands to provide access to live events. It is an amazing platform for real time marketing. You can also use SnapChat as a way to surprise and delight users by sharing exclusive, quick videos that can’t be accessed anywhere else. This app is great for consumers in attendance and those that may have missed out. They still a connection to the event and the brand.
Much like Instagram, Twitter is great for its hashtags. You can do many of the same contests and awareness plays by using branded hashtags on Twitter. Twitter is better for linking back to your brand’s website or event page. If you require registration or have more information than can fit in 140 characters, be sure to include a link. Keep driving traffic to the link on a consistent basis to ensure consumers see it. Twitter messages can get lost on timelines.
To truly win in the event marketing space, your brand should include all three platforms in your campaign. While many Millennials are on all three platforms, some are not and you have to ensure you capture everyone. Also, remember that each platform is different and the content and approach for each should vary while still sharing the same message.
An example of a good campaign that integrates all three platforms would be first promoting your event on Twitter with a branded hashtag and link to website, then sharing teaser videos and promotional images of the event on Instagram, and finally sharing live video via Snapchat the day of the event. These apps give you more ways to connect consumers to your brand beyond your event. Make your event work harder for you and provide a stronger ROI by incorporating the above suggestions.
Straight Outta Compton premiered Friday and finished with an amazing $60.2 million open weekend at the box office. Only costing $25 million to create, the N.W.A. biopic has one of the highest grossing August open weekends in recent years. The movie had the typical movie marketing leading up to its release including online trailers and cast interviews. Since the movie is about the legendary Dr. Dre and Ice Cube, it couldn’t be released without a cool piece of marketing. If you have been on any social media platform the last two weeks, you’ve likely seen a “Straight Outta Somewhere” meme.
Fans were able to go to www.straightouttasomewhere.com insert their picture and hometown name into the movies poster. Celebrities including Serena Williams, Jennifer Lopez, Ed Sheeran, LeBron James, and Bette Midler even got into the fun making and sharing their own memes. Yes, Bette Midler did a throwback to her Hocus Pocus days and made a “Straight Outta Salem” meme of her character Winnie. With celebrities and everyone young and old making memes, the buzz around the movie grew quickly close to the release. A movie about rap’s most notorious and “dangerous” group is already cool, but the memes added an additional interactive, cool layer. Fans felt like if you didn’t go see the movie, you were missing out on being a part of popular culture at the moment.
Did everyone that created and shared a meme go see the movie, probably not, but they helped announce and promote the film possibly attributing to its success. When it comes to having a successful social media campaign, four things matter creativity, context, interaction and shareability. This campaign had each of those components. When creating your next social media campaign, remember these four lessons from Straight Outta Compton.
Social media is so saturated with brand content that only the creative are seen as strong and thrive. Straight Outta Somewhere was a campaign that allowed the consumer to think they were creative by interacting with the content. Campaign creativity can come to life in various forms including the hashtag you use, the actual design creative, concept, or platform you use. See what’s already been done time and time again and try something new. Social media is about testing new ideas to achieve new results.
Straight Outta Somewhere was relevant to the context of the movie. Everyone comes from somewhere and has a story to tell. Also, we should all be proud of where we come from and where we are going. This campaign struck an emotional chord and played on that with NWA fans, movie fans, and regular consumers. Be sure your campaign is placed in the right context to consumers that will allow them to emotionally connect to, find timely and relevant.
Are you just asking your consumers to follow, post, or share something? You should be asking them to interact with the content. That’s why Straight Outta Somewhere was so great, because people were able to insert themselves into the campaign. Consumers want to interact with your brand and your campaign. Allow them to do so and you will see the results that you want.
Social media was created to share content. If your campaign content is not shareworthy, it will not be successful. With new Facebook and Twitter algorithms and policies, people will not see your brand’s content unless you pay or your fans share it. The point of Straight Outta Somewhere was to create an image and then share it across platforms. At the heart of the campaign was shareability which led to its success. Find out what your consumers are already sharing and incorporate that into your campaign.
If your campaign hits on the above and is socially relevant to your consumers, you will likely have a viral social media campaign. Happy sharing!
For the recent stop of the Mad Decent Block Party (a musical festival that travels the US and Canada), Budlight created 200,000 individualized festival cans. The festival cans will continue to be distributed through the end of September as the party hits more cities. The cans are colorful and vibrant like festival attendees. In addition to great music and fun, festival goers are seeking unique experiences that will create unforgettable memories. The Budlight festival cans hit on that perfectly. Older generations say that Millennials are obsessed with being unique. And if that is true, Budlight has found the right tactic to reach, engage, and influence this unique group.
Festivals cans are only available to those that attend a Mad Decent Block Party. It’s an exclusive for fans that they are sure to wait in line for. In a past post, “Best Brand Activations at Music Festivals” we discussed the top 4 categories that companies should place their marketing within. Innovation was number two and this is the space that Budlight so brilliantly chose. Not only do Millennial festival goers want unique experiences they want shareable experiences. Going to a festival isn’t cool unless you share photos on Instagram and Snapchat. Budlight created a way to make sure it gets naturally incorporated into pictures. Who wouldn’t want to snap a picture of their customized can?
You’ve seen all of your friends sharing pictures once they found their name on a Coke bottle. The Coca-Cola Company has been running its “Share a Coke” campaign that features names on various size bottles and allows consumers to create and send their own bottles online. Consumers are craving marketing that is customized as if the brand is speaking directly to them. We live in a digital world that almost demands us to share our lives every day. Millennials are seeking ways to make the mundane look exciting and not so ordinary. Customized marketing helps consumers not feel like one of billion, but one in a million.
Diet Coke Israel launched a similar campaign to Budlight with 2 million bottles in 2014. In 2012, Absolut was the first brand to do individualized cans. They created the “Absolut Unique” campaign that carried the tagline “One of a kind. Millions of expressions.” Beverage companies seem to have the customized packaging down and it’s only a matter of time before other big CPG companies begin to do the same. We are marketing in the age of anti-marketing. Millennials are savvier to marketing and we as marketers have to keep reinventing our tactics and pushing innovation to break through to them.
While smaller companies can’t create a mass reaching customized campaign like Budlight or Coke, there are cheaper ways to create customized content. Smaller companies can leverage their various social media channels to create customized responses and content that their consumers are seeking. Personalization is key when it comes to a brand interacting with its consumers today.
With the evolution of social media, brands are having to take on more human characteristics to showcase their personality. A brand’s identity is the combination of all the communication touchpoints consumers interact with. A brand’s personality is the emotional and human aspects of a business consumers connect to. We recently posted about how to find your brand’s true voice online which is essential to brand personality. While a brand is not a real human being, consumers still bond with brands in many of the same ways. That is why it is so important in the digital world to create a relatable brand that draws people in and keeps them interested.
Aussie Hair Care just released a new #ditchthedrama online advertisement featuring “Sh*t Girls Say” YouTube star, Graydon Sheppard. The ads pull in consumer insights from various surveys about women’s hair. The short ads are hilarious and are quickly gong viral. They put a funny spin on hair drama that every woman has gone through in her life. Thus, the ads are relatable to all women. Graydon, a man dresses in a wig and repeats lines I and many other women say multiple times a week.
Aussie has found the perfect combination for being relatable to Millennials—having character with a dash of humor. All brands cannot be slap your knee funny, but there is always room to be lighthearted. No one likes a serious person all of the time. It is also important that your brand create its own content. While the idea was the actor’s the brand placed its own spin on it to make it unique. Once again, no one wants to listen to recycled jokes from their friend all the time.
With more emerging social media platforms the need for a relatable brand is only going to increase. Below are four tips to help you create a relatable brand.
Personality—Start with your brands personality by building off of your core consumers. Just like people, your brand’s personality will be the foundation for everything else that follows. Are you friends with anyone that has a personality you don’t like? Probably not. Same for your consumers. Make them like and ultimately love your brand’s personality. Is your brand funny like Aussie, casual, or formal? Look at a few online personality quizzes and see which answers jump out and align to your brand. Once your brand’s personality is established, you can draw consumers in with the below steps.
Style—After you have established your personality type, decide what you want to wear out to meet your consumers. What colors fit your brand’s personality and set the right tone for consumers? Is your brand going for the modern or classic look? You can always create a print and digital style guide but also look at actual home and clothing style guides to help. Truly build out your brand’s style in every way to find the right fit.
Voice—Now that you’ve got your style, it’s time to establish your voice. Like a person, your voice will come out in different ways in various situations and on different platforms. Decide on which platforms you plan to use and then create a plan for each one. The voices you use on each one might not be the exact same. Find more tips about brand voice here.
Interests—You probably relate most with people that share similar interests to you. Same thing will be applicable to consumers liking your brand. Once again, it all begins with the consumer. What are they posting, liking, commenting on, and sharing? Your brands interests should overlap with the answers. Like the style guide, think outside of your category. If you’re a food company, think what type of car your brand would drive and what kind of sports events your brand attends. Touch every possibility to find the best interests for your brand.
Remember your brand is not going to be relatable to everyone and that’s okay. If you use the above, your brand will be relatable to the right audience and take your business where it needs to be.